Airbnb & VRBO turnovers
The next stay.
A fresh start.
A guest-ready reset for regularly maintained rentals. Beds, bathrooms, floors and the finishing touches, all on an agreed checklist.
Selected extras are priced before you book.
Book a turnoverReferred by a friend? Get 60% off your first eligible turnover by combining the 50% referral benefit with the 10% welcome bonus. White Glove inspection is included ($49 value). Without a referral, receive 10% plus White Glove ($49 value).
Room by room
Know exactly
what gets done.
Choose an area to see its included tasks. Your full agreed checklist stays with the booking.
Included in your turnover
Bedrooms
- Strip used beds
- Inspect bedding for stains or damage
- Make beds with clean, organized linens
- Arrange pillows and decorative bedding
- Dust accessible bedroom surfaces
- Clean mirrors
- Empty bedroom trash
- Vacuum or mop accessible bedroom floors
- Check beneath beds for visible guest belongings
- Place recovered belongings in the designated lost-and-found area
*Laundry requires suitable working machines on site, enough time for the cycles, and owner-provided supplies and linens.
Your plan. Your progress. Your proof.
See the work.
Even from here.
Open your account and see where your clean stands. Your checklist, updates and cleaning records stay together.
Choose a step to explore the example.
Your property
Turnover clean
See completed and remaining tasks as your cleaner updates the checklist.
- Kitchen counters and sink
- Bathrooms cleaned
- Beds made with fresh linens
- Floors vacuumed and mopped
- Owner supplies restocked
- Final check and completion photos
Fresh linens are in the labeled cupboard.
Interactive illustration. No customer or live job data.
The Fresh Start Promise
THE WHOLE
CLEAN IS
ON US.
IF WE MISS THE AGREED RETURN DEADLINE
If we miss a task on your agreed checklist, we return and complete it. If we miss the agreed return deadline, that entire cleaning visit is on Fresh Linen.
MISSED DEADLINE: FULL CLEANING VISIT ON US
Review the checklist and completion records in your account. These are reporting and return deadlines, not limits on how long a correction may take.
Turnovers
We complete the correction and take new after photos before clocking out again.
All other cleanings
We complete the correction and take new after photos before clocking out again.
With White Glove inspection ($49–$79 value), reporting begins at final inspected close-out.
See full promise terms
A task on your agreed checklist, including purchased reset work and add-ons, that we missed when completing the clean. New mess, unbooked tasks, repairs and maintenance are outside scope. This promise does not cover guest ratings, review removal, lost booking income or accommodation charges.
Your reporting window starts at the original cleaner clock-out: 1 hour for rental turnovers and 24 hours for all other cleanings. For turnovers, the owner or authorized property manager must also report before the next guests arrive. Review your agreed checklist and completion photos in your account. Unread alerts do not extend the window; correction visits do not restart it. Guest-stay reports do not qualify for the turnover promise.
After we receive an eligible missed-task report, we return to the property and clock in within 2 hours for turnovers or 48 hours for all other cleanings, with agreed usable access available. These are return deadlines, not deadlines to finish the correction. We complete the missed agreed task and save new after photos of the corrected area before clocking out again. We do not work with rental guests present.
For an urgent pre-arrival rental issue, call (207) 249-8648; if unanswered, try (207) 904-9813. Tell us the property, missed task and arrival time. We aim to reply within 30 minutes; a delayed reply alone does not trigger a refund. We compare the report with the checklist, inspection and before-and-after records. Customer photos are optional; incomplete records alone do not dismiss a report.
If we miss the applicable return-and-clock-in deadline for an eligible missed agreed task despite usable agreed access, we return the amount paid and waive any unpaid balance for the whole affected visit, including purchased add-ons and any same-day priority fee. This is not a task-only refund; other visits are unaffected. We confirm an eligible refund decision within 1 business day. Completion of the originally missed work remains included at the next agreed usable access, without another purchase or delaying the refund.
Bonus: a history of your property
Arrival and completion photos and videos document what was visible before and after each clean. Comparing records between stays helps narrow down when an item went missing, was damaged or changed.
Your cleaning records are available inside your account, alongside the job details and notes.
Urgent turnover issue? Call (207) 249-8648; if unanswered, try (207) 904-9813. We aim to reply within 30 minutes.
A plan that matches your property
A few things to know.
Is a turnover the right clean for my property?
A turnover is a routine reset between guests in a property that has been regularly maintained. Heavy buildup, party mess or neglected areas need an agreed reset scope.
- The property was left in ordinary guest-used condition
- No excessive trash or clutter
- No large spills or stains
- No heavy grease or food buildup
- No heavy soap scum or bathroom buildup
- No excessive pet hair
- No unusually large amounts of dishes
- No party-related mess
- No smoking residue or strong odor requiring treatment
- No damage, biohazard, pest problem, or unsafe condition
- The property has been cleaned regularly and does not need neglected areas restored
What do I need to provide for laundry?
- A working washer and dryer
- Access to the laundry area during the entire cleaning
- Machines large enough for the expected laundry
- Enough time to complete the required wash and dry cycles
- Organized and labeled clean linens
- Separate storage for clean and dirty linens
- Enough backup sheets and towels for consecutive reservations
- Enough towels for the property’s maximum guest capacity
Supply the linens, towels and laundry products. We need usable machines and enough time for the required cycles.
Which tasks are outside the standard turnover?
These tasks are not included in the standard turnover. Where available, extra cleaning work needs an agreed scope and price; specialist or unsafe work may require a different provider.
- Inside the oven
- Full refrigerator interior cleaning
- Inside kitchen cabinets or drawers
- Full wall washing
- Full baseboard washing
- Detailed grout scrubbing
- Heavy soap-scum removal
- Heavy grease removal
- Heavy pet-hair removal
- Carpet extraction
- Upholstery extraction
- Full window cleaning
- Moving heavy furniture
- Organization of personal or owner belongings
- Supply purchasing
- Repairs or maintenance
- Mold remediation
- Pest cleanup
- Biohazard cleanup
- Party cleanup
- Smoking-residue treatment
- Excessive trash removal
How is the price calculated?
The starting price is $95, plus $0.01 per square foot and your selected cleaning extras. Same-day priority adds 10% when available. A requested two-cleaner team adds a separate 10% team fee and includes a Level 3 Master Cleaner.
White Glove is a separate inspection, not an extra working cleaner. When it is not included through your offer or status, it costs $49 for a turnover.
When is my booking confirmed?
Your 50% deposit is charged when you request your date. We confirm the appointment by accepting the booking. If declined or not accepted by your requested start time, your full deposit is refunded. The remaining balance is due after your clean.
Less on your list.
More time for you.
Choose your clean. See your fixed price. Request your date.
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