Jess, owner of Fresh Linen Cleaning Services
Jess

Greater Bangor & the Maine coast

Come home to a finished clean.

A clear plan. Thoughtful finishing touches. And a little more time for the things you enjoy.

Referred? Get 60% off your first eligible clean50% referral + 10% welcome. White Glove included ($49–$79 value). No referral? You still receive 10% plus White Glove ($49–$79 value).
Jody, owner of Fresh Linen Cleaning Services
Jody
Completed cleans
500+
Customer rating
4.9/5
Repeat customers
92%
Airbnb guest feedback

From a property we own and clean.

“It was super clean which is the most important to me.”
Tracy · Airbnb guest · August 2026View on Airbnb (opens in a new tab)
Every taskAgreed before booking
Fixed priceShown before you request
Whole clean on usIf we miss the return deadline
White Glove
included
$49–$79 value

Your first-clean bonus

10%off

A fresh start.
A second pair of eyes.

No dollar cap on your percentage savings.

For your first eligible clean

A little more
reassurance. Included.

Save 10%, with a separate White Glove inspection included—a $49–$79 value. A second qualified Fresh Linen professional checks the agreed work before your job closes.

  1. 1
    Choose your cleanYour level, your tasks, your fixed price.
  2. 2
    We complete your checklistYour cleaner records the finished work.
  3. 3
    A separate Master Cleaner checks itWhite Glove sign-off before close-out—a $49–$79 value.
Book your first clean

Referred by a friend? Stack their 50% referral benefit with this 10% welcome bonus for 60% off, with White Glove still included ($49–$79 value). See how 60% works

Once per new household or business customer. Qualified inspector and appointment availability confirmed before acceptance. Offer details

Your plan. Your progress. Your proof.

See the work.
Even from here.

Open your account and see where your clean stands. Your checklist, updates and cleaning records stay together.

Choose a step to explore the example.

Fresh Linen MY CLEANINGSample record

Your property

Sample clean

In progress

See completed and remaining tasks as your cleaner updates the checklist.

4 of 6 shown tasks complete67%
  • Kitchen counters and sink
  • Bathrooms cleaned
  • Beds made with fresh linens
  • Floors vacuumed and mopped
  • Owner supplies restocked
  • Final check and completion photos
Property note

Fresh linens are in the labeled cupboard.

Interactive illustration. No customer or live job data.

The Fresh Start Promise

THE WHOLE
CLEAN IS
ON US.

IF WE MISS THE AGREED RETURN DEADLINE

If we miss a task on your agreed checklist, we return and complete it. If we miss the agreed return deadline, that entire cleaning visit is on Fresh Linen.

That entire visit costs you$0MISSED TASK: WE RETURN + COMPLETE IT
MISSED DEADLINE: FULL CLEANING VISIT ON US

Review the checklist and completion records in your account. These are reporting and return deadlines, not limits on how long a correction may take.

Turnovers
1 hourYou report the missed taskAfter original clock-out, and before the next guests arrive.
2 hoursWe return and clock inAfter we receive your eligible report, with agreed access.

We complete the correction and take new after photos before clocking out again.

All other cleanings
1 dayYou report the missed taskWithin 24 hours of original clock-out.
2 daysWe return and clock inWithin 48 hours of your eligible report, with agreed access.

We complete the correction and take new after photos before clocking out again.

With White Glove inspection ($49–$79 value), reporting begins at final inspected close-out.

See full promise terms
What is covered

A task on your agreed checklist, including purchased reset work and add-ons, that we missed when completing the clean. New mess, unbooked tasks, repairs and maintenance are outside scope. This promise does not cover guest ratings, review removal, lost booking income or accommodation charges.

Reporting a missed task

Your reporting window starts at the original cleaner clock-out: 1 hour for rental turnovers and 24 hours for all other cleanings. For turnovers, the owner or authorized property manager must also report before the next guests arrive. Review your agreed checklist and completion photos in your account. Unread alerts do not extend the window; correction visits do not restart it. Guest-stay reports do not qualify for the turnover promise.

Our return deadlines and correction photos

After we receive an eligible missed-task report, we return to the property and clock in within 2 hours for turnovers or 48 hours for all other cleanings, with agreed usable access available. These are return deadlines, not deadlines to finish the correction. We complete the missed agreed task and save new after photos of the corrected area before clocking out again. We do not work with rental guests present.

Urgent reports and fair review

For an urgent pre-arrival rental issue, call (207) 249-8648; if unanswered, try (207) 904-9813. Tell us the property, missed task and arrival time. We aim to reply within 30 minutes; a delayed reply alone does not trigger a refund. We compare the report with the checklist, inspection and before-and-after records. Customer photos are optional; incomplete records alone do not dismiss a report.

What “the whole clean is on us” means

If we miss the applicable return-and-clock-in deadline for an eligible missed agreed task despite usable agreed access, we return the amount paid and waive any unpaid balance for the whole affected visit, including purchased add-ons and any same-day priority fee. This is not a task-only refund; other visits are unaffected. We confirm an eligible refund decision within 1 business day. Completion of the originally missed work remains included at the next agreed usable access, without another purchase or delaying the refund.

Bonus: a history of your property

Arrival and completion photos and videos document what was visible before and after each clean. Comparing records between stays helps narrow down when an item went missing, was damaged or changed.

Your cleaning records are available inside your account, alongside the job details and notes.

Urgent turnover issue? Call (207) 249-8648; if unanswered, try (207) 904-9813. We aim to reply within 30 minutes.

People you know. Care you can see.

Meet Jess and Jody, the owners behind your cleaning plan and the Fresh Linen standard.

A thank-you worth sharing

They get 60%.
You earn 50%.

60%50% referral + 10% welcome
  1. 01Your friend gets 60% off

    They enter your code before their first booking. Their 50% referral benefit combines with the 10% first-clean bonus, plus White Glove is included ($49–$79 value).

  2. 02Your 50% reward unlocks

    After their clean is completed and the discounted balance is fully paid, you earn 50% off your next eligible clean.

  3. 03You can make yours 60%

    Combine your earned 50% reward with a valid 10% rebooking offer. Place the booking within 24 hours of your cleaner’s original clock-out; the appointment can be later.

Explore offers & perks

Percentage savings apply to the original eligible cleaning subtotal, with no dollar cap. One referral reward per visit. New customers only; no self-referrals or referrals between your own properties.

A few helpful answers

Before you book.

How does booking work?

Choose your cleaning level and tasks, see your fixed total, and pay a 50% deposit to request your date. Your appointment is confirmed when we accept it. If declined or not accepted by the requested start time, your full deposit is refunded. The balance is due after your clean.

Do I have to book ongoing cleaning to get an offer?

No. Eligible one-time cleans and turnovers can use offers too. A referred new customer can combine the 50% referral benefit with the 10% welcome bonus for 60% off; without a referral, the first-clean offer remains 10% plus White Glove ($49–$79 value). Referral rewards and loyalty have their own qualifying rules.

Explore offers and full details
Which clean should I choose?

Choose according to your property's condition and the tasks it needs. The cleaning levels build on each other, from routine care to more detailed work. You can review your included checklist and select priced extras before booking.

Compare cleaning levels

Less on your list.
More time for you.

Choose your clean. See your fixed price. Request your date.

Book Your Clean